ISO 27701 ยท bladeRAMP Managed Privacy Operations

For organizations requiring ongoing PIMS operation, surveillance audit preparation, and expert privacy functions without expanding headcount

ISO 27701 certification isn't a milestone. It's the beginning of ongoing operational requirements: surveillance audits annually, management review cycles, control effectiveness monitoring, incident response readiness, and continuous improvement. Some organizations have internal privacy teams capable of sustaining these operations. Others need expert capacity without permanent headcount expansion. Our managed privacy operations provide ongoing PIMS support calibrated to your internal capabilities. We can operate as your extended privacy team handling day-to-day functions, or provide specialized capacity for surveillance audit preparation and complex operational scenarios. The engagement model adapts to your needs, not our preferences.

  • Continuous PIMS Monitoring Between certification and recertification, your PIMS requires ongoing attention: control effectiveness validation, privacy metric tracking, management review preparation, and continuous improvement activities. Our monitoring service provides structured oversight of your privacy operations. We track DSAR response times, consent management health, evidence generation completeness, and emerging gap indicators. We prepare management review packages that demonstrate PIMS performance against objectives. We identify control drift before it becomes audit nonconformity. Monthly reporting keeps leadership informed of privacy posture without requiring deep operational involvement.
  • Surveillance Audit Preparation Annual surveillance audits verify continued conformance to ISO 27701 requirements. Organizations often underestimate preparation effort until the audit is imminent. Our audit preparation service begins 90 days before your scheduled surveillance audit. We conduct internal assessment against certification scope, gather and organize evidence for auditor review, identify and remediate any control gaps discovered, and prepare your team for auditor interactions. We serve as liaison during the audit itself, coordinating evidence presentation and addressing auditor questions. Finding response support is included: if the auditor identifies nonconformities, we help develop and implement corrective actions within required timeframes.
  • Outsourced Privacy Operations Some organizations prefer to outsource operational privacy functions entirely. Our outsourced operations model handles DSAR intake, validation, and fulfillment on your behalf. We manage consent preference changes and propagation verification. We coordinate breach response activities including impact assessment, notification preparation, and regulatory communication. We serve as your privacy operations team while you maintain strategic oversight. This model works well for organizations with limited internal privacy capacity or those experiencing variable operational volume that doesn't justify permanent staffing.

Our managed services operate under defined service level agreements with measurable outcomes. DSAR response within committed timeframes. Surveillance audit preparation completed by defined milestones. Monthly reports delivered on schedule. We're accountable for privacy operations results, not just effort expended.

Includes:

  • Monthly PIMS health assessment reports
  • Privacy metrics dashboard maintenance
  • Management review package preparation
  • Internal control testing and validation
  • Surveillance audit preparation and liaison
  • Auditor finding response development
  • DSAR intake and fulfillment processing
  • Consent preference change management
  • Breach response coordination support
  • Continuous improvement recommendations